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GovHK (www.gov.hk) is the one-stop portal of the Hong Kong Special Administrative Region Government featuring the most sought-after public services and information to make them easier to access and use by members of the public. Ever since the launch of the portal, the OGCIO, in collaboration with government departments, has been striving to better the services in various facets of the portal, such as introducing more online services to accommodate the different needs of users, enriching the content and bringing in multi-media for more vivid content delivery, as well as enhancing the user interface and layout design for more pleasant navigation.

To make interaction between citizens and the Government more efficient and effective, in 2010, we launched the account-based, personalised platform MyGovHK (www.gov.hk/mygovhk) on the GovHK portal to provide public services and information tailored to the individual needs of users. Citizens can create their own MyGovHK accounts for direct access to their selected government services. Major functions of MyGovHK include:

My Online Services – create your own list of frequently used online services and link up with other government service accounts, such as eTAX, eRVD Bills and Water Supplies Department Electronic Services, to enjoy easy sign-on;

My Messages – view messages regarding government services and MyGovHK;

My To-do List – view your to-do items generated by online services and your saved forms, and set reminders;

Pre-filling Forms – pre-fill government forms with the personal information provided in your MyGovHK account.

Register for your MyGovHK account to enjoy the many features and functions.

With MyGovHK as the bedrock for growing personalised government services, the OGCIO will continue to work with government departments to bring in more online services and to launch more new functions for the greater benefits and convenience of the citizens.