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Today, one of the key success factors in business is the provision of quality goods
and services. In a large organization where multiple parties are involved in the process of product / service
delivery, methodologies, standards and guidelines are vital in boosting productivity and quality. Published
standards and guidelines set the expectation of everyone and co-ordinate various parties towards the common goal
of quality deliverables, they are the cornerstone of effective collaboration and quality management.
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OGCIO (or the then ITSD), throughout its years of serving government departments / bureaux and the community,
has progressively adopted a number of internationally accepted standards and methods to gauge and continually
enhance its software development activities. A software quality management framework modelled on the ISO 9001
international quality management standard has also been introduced to ensure the delivery of quality software products.
OGCIO has built up a set of standards and guideline documents, and has refined these documents in accordance with the
development of information technology (IT) and the increasingly demanding expectation of our own and of our customers.
As part of our professional development and through the knowledge management initiatives undertaken by the OGCIO,
these best practices are published for reference by our IT staff and IT professionals of other bureaux and departments.
We share our current best practices documents with you here and believe that they will :
help other organizations to build up their own standards and guidelines tailored for their businesses;
let suppliers and service providers understand the IT practices and expectation of the Government of the HKSAR so that the two ends may co-operate in a more efficient manner in the future.
We will continue to upload our latest best practices documents to the web
and we believe you will join us in improving quality and enhancing productivity via well established methodologies, standards and guidelines.
Disclaimer
The above documents are tailored for use by the Government of the Hong Kong Special Administrative
Region (HKSAR). The Government of the HKSAR accepts no liability or responsibility for any loss or damage
which may result, whether directly or indirectly, from the use of the information contained herein. |
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