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Professional Development > Quality Policy and Requirements
The quality of the products and services delivered by the OGCIO to users/customers is the concern of every
person in the organisation. All personnel should thus be involved creatively in providing high-quality products and services through :
o Their responsiveness to user/customer needs;
o The provision of satisfying work and meaningful careers for all employees;
o The constant measurement and monitoring of all operations;
o The continuous improvement of procedures, processes, products, and services; and
o The performance of operations in a responsible manner.
The quality of products and services will be maintained in accordance with current OGCIO policy, standards and procedures.
The Quality System will embrace a Total Quality Management philosophy and will comply with appropriate international quality standards.
The project teams in OGCIO are required to observe the following quality requirements : ( Project Planning, Quality Planning, Requirement Review, Development Planning, Design and Implementation, Testing and Validation, Acceptance, Delivery and Installation, Maintenance, Configuration Management, Document and Data Control, Training )
Quality Requirements
Project Planning
o Plan, monitor and control project in accordance with "Projects IN Controlled Environments" (PRINCE) Methodology
o Estimate resources using Function Point Analysis (FPA) and other appropriate methods
Quality Planning
o Follow the Quality Planning (QP) Procedures and Quality Assurance Review (QAR) Procedures in ensuring that all products/services produced satisfy both OGCIO's and client department's stated requirements
o Maintain accurate and legible quality records
Requirement Review
o Clearly define user requirements and produce user requirement specifications
o Conduct review of requirements
Development Planning
o Plan with considerations on development methodologies to be applied such as Structured Systems Analysis and Design Methodology (SSADM), Rapid Application Development (RAD) and Object Oriented Methodology (OOM)
Design and Implementation
o Use methodologies such as SSADM, RAD, OOM and its related tools in transforming user requirements into an application system product
o Design with consideration on Interoperability Framework
o Apply and follow work steps, verification processes, standards and procedures; and produce required inputs and outputs according to SSADM, RAD, OOM and PRINCE
o Produce implementation documents according to the Documentation Standards of OGCIO
Testing and Validation
o Follow the Guidelines on Application Software Testing
o Perform test planning and control, produce test documentation, apply test tools and techniques and follow checklists for different levels of testing
Acceptance
o Organize acceptance test to determine whether the finished system meets the user requirements and is acceptable to the user
o Assist user to prepare acceptance test plan and specification
Delivery and Installation
o Oversee site preparation, hardware and software installation, and operating environment set-up; produce documentation; arrange training and hand over of system to operation
Maintenance
o Follow the standard procedures as stated in the Guidelines on System Maintenance Cycle
Configuration Management
o Follow the standard procedures as specified in Software Configuration Management Process Guide
Document and Data Control
o Produce master lists to properly control all documents and data related to the project and the system
o Produce documents and data as required under PRINCE, FPA, SSADM, RAD, OOM and QM
o Produce documents according to Document Style Manual if applicable
Training
o Train staff and users adequately to perform their task.
Documents of Quality Management
This manual defines the organization, policies and principles of our Quality Management System that is applied to our application system development work at OGCIO.
This is a standard procedure for the project manager to define the quality-related requirements at project planning of a System Development Life Cycle project.
Quality Assurance Review Procedure
This document establishes the minimum requirements and procedure of formal quality assurance processes for System Development Life Cycle projects in OGCIO.
2003 © | Important notices | Privacy Policy | Last review date : 31 August 2008
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