Survey on IT Usage and Penetration
The objective of the benchmarking survey is to take stock of the comparative status of utilising IT in the business sector and the community. The result of the survey forms a base for future comparison and to identify focal areas to promote IT towards HKSAR Government's strategic goal.
Measurement of ICT development
| Indicators | |
|---|---|
| Mobile subscriber penetration rate (October 2023) | 314.0% |
| Household broadband penetration rate (October 2023) | 97.8% |
| Computer penetration rate for businesses of all sizes (2023) | 88.7% |
| Internet usage rate for businesses of all sizes (2023) | 98.3% |
| Number of wireless hotspots installed by the Government and the private sector (January 2024) | 86 459 |
| Government ICT spending (2023 - 24 Estimate) | HK$13,859 million |
| Number of visits to GovHK (2022) | About 154 596 visits per day on average, of which 50% were viewed on mobile devices |
| Number of e-government transactions (2022) | Over 720 million |
Findings of the "Household Survey on Information Technology Usage and Penetration" and the "Survey on Information Technology Usage and Penetration in the Business Sector"
The Census and Statistics Department conducts two surveys to gauge the penetration and usage of IT in the community. The Household Survey focuses on IT penetration amongst households and IT usage amongst household members, and the Establishment Survey focuses on the patterns of IT usage and penetration amongst business establishments.
Types of information collected in the two surveys include penetration of personal computer (PC) and Internet, the utilization of PC, Internet service, electronic business services, electronic Government services and information on IT security. Other types of information covered include usage of digital certificate, webpage/website and e-commerce as well as budget for IT among businesses. You may view summaries of these surveys in this website and download the survey reports from the links in the table below.
| Year | Survey | Summary | Report |
|---|---|---|---|
| 2024 | Report on the Survey on Information Technology Usage and Penetration in the Business Sector for 2023 | - | - |
| 2023 | Thematic Household Survey Report No. 77: Information Technology Usage and Penetration | - |  |
| 2022 | Thematic Household Survey Report No. 75: Internet and Personal Computer Penetration and Pattern of Smoking | - | |
| 2022 | Report on the Survey on Information Technology Usage and Penetration in the Business Sector for 2021 | - | |
| 2021 | Thematic Household Survey Report No. 73: Information Technology Usage and Penetration | - | |
| 2020 | Thematic Household Survey Report No. 69: Personal Computer and Internet Penetration | - | |
| 2020 | Report on the Survey on Information Technology Usage and Penetration in the Business Sector for 2019 | - | |
| 2019 | Thematic Household Survey Report No. 67: Information Technology Usage and Penetration | - | |
| 2018 | Thematic Household Survey Report No. 64: Pattern of Smoking and Personal Computer and Internet Penetration | - | |
| 2018 | Report on the Survey on Information Technology Usage and Penetration in the Business Sector for 2017 | - | |
| 2017 | Thematic Household Survey Report No. 62: Information Technology Usage and Penetration | - | |
| 2016 | Report on the Survey on Information Technology Usage and Penetration in the Business Sector for 2015 | - | |
| 2016 | Thematic Household Survey Report No. 59: Pattern of Smoking, Personal Computer and Internet Penetration, and Use of Language | - | |
| 2015 | Thematic Household Survey Report No. 54: Information Technology Usage and Penetration | - | |
| 2014 | Report of the Survey on Information Technology Usage and Penetration in the Business Sector for 2013 | - | |
| 2013 | Thematic Household Survey Report No. 53: Pattern of Smoking, Chiropractor Consultation, and Personal Computer and Internet Penetration | - | |
| 2013 | Thematic Household Survey Report No. 52: Information Technology Usage and Penetration, and Retirement Planning and the Financial Situation in Old Age | - | |
| 2013 | Thematic Household Survey Report No. 50: Health Status of Hong Kong Residents, Doctor Consultation, Hospitalisation, Dental Consultation, Provision of Medical Benefits by Employers / Companies and the Coverage of Medical Insurance Purchased by Individuals, and Personal Computer and Internet Penetration | - | |
| 2011 | Thematic Household Survey Report No. 48: Pattern of Smoking, Keeping of Dogs and Cats, Pattern of Using Non-franchised Bus Services, Personal Computer and Internet Penetration, and Environmental Noise Issues | - | |
| 2009 | Thematic Household Survey Report No. 43: Information Technology Usage and Penetration | |
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| 2009 | Report on 2009 Annual Survey on Information Technology Usage and Penetration in the Business Sector | |
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| 2008 | Thematic Household Survey Report No. 37: Information Technology Usage and Penetration | |
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| 2008 | Report on 2008 Annual Survey on Information Technology Usage and Penetration in the Business Sector | |
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| 2008 | Thematic Household Survey Report No. 36: Pattern of Smoking and Application of Information Technology | - | |
| 2007 | Thematic Household Survey Report No. 32: Information Technology Usage and Penetration | |
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| 2007 | Report on 2007 Annual Survey on Information Technology Usage and Penetration in the Business Sector | |
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| 2006 | Thematic Household Survey Report No. 27: Information Technology Usage and Penetration | |
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| 2006 | Report on 2006 Annual Survey on Information Technology Usage and Penetration in the Business Sector | |
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| 2005 | Thematic Household Survey Report No. 23: Information Technology Usage and Penetration | |
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| 2005 | Report on 2005 Annual Survey on Information Technology Usage and Penetration in the Business Sector | |
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| 2004 | Thematic Household Survey Report No. 20: Information Technology Usage and Penetration | |
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| 2004 | Report on 2004 Annual Survey on Information Technology Usage and Penetration in the Business Sector | |
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| 2003 | Thematic Household Survey Report No. 15: Information Technology Usage and Penetration | |
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| 2003 | Report on 2003 Annual Survey on Information Technology Usage and Penetration in the Business Sector | |
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| 2002 | Thematic Household Survey Report No. 10: Information Technology Usage and Penetration | |
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| 2002 | Report on 2002 Annual Survey on Information Technology Usage and Penetration in the Business Sector | |
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| 2001 | Thematic Household Survey Report No. 6: Information Technology Usage and Penetration | |
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| 2001 | Report on 2001 Annual Survey on Information Technology Usage and Penetration in the Business Sector | |
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| 2000 | Thematic Household Survey Report No. 2: Information Technology Usage and Penetration | - | |
| 2000 | Report on 2000 Annual Survey | - | - |
