Speech by Mr. Daniel Lai, BBS, JP, Government Chief Information Officer, at the "Opening Ceremony of the New Office of Hong Kong Computer Emergency Response Team Coordination Centre (HKCERT)"
23 Apr 2012


Agnes (Mak), Distinguished Guests, Ladies and Gentlemen,


Good morning. It gives me great pleasure today to join you at this opening ceremony of HKCERT's new office. First of all, I would like to offer my warmest congratulations to HKCERT on your move to the new office. With more floor space here, HKCERT is better equipped and prepared for future developments to cope with rapidly evolving security threats in the cyber world.


Significance of CERC Services


Since its establishment under the Hong Kong Productivity Council (HKPC) in 2001, HKCERT has been providing Computer Emergency Response Centre (CERC) services to local enterprises, especially small-to-medium sized enterprises (SMEs), and Internet users. It has been the centralized contact on computer and network security incident reporting and response. In cases of security incidents, it helps computer users to minimize services disruption, reduce loss and facilitate business operation recovery.


We all understand that "Prevention is better than cure", it's important for the public to be aware of the security threats in the computer world that we are facing. HKCERT monitors and disseminates information on security related issues and advises on preventive measures against security threats. Through briefings and presentations at awareness seminars and training courses as well as media interviews, I can see the awareness of information security related topics by the community and businesses in Hong Kong are gradually raised. The local cyber security drills organized annually jointly by HKCERT, Hong Kong Police Force and OGCIO also help engage relevant industry players and users to alert their preparedness for information security incidents.


We are not alone in the act on computer emergency response against security incidents. We expect close coordination and collaboration with stakeholders in Hong Kong on local matters while sharing on intelligences and taking collaborated act on global matters with overseas stakeholders including the Forum of Incident Response and Security Teams (FIRST), the Asia Pacific Computer Emergency Response Team (APCERT) and Computer Emergency Response Teams of other economies.


Support by the Government


The Government recognizes that CERC is an essential component of a reliable and secure Internet infrastructure and has been providing financial support to HKPC for the provision of CERC services through HKCERT.


In addition to financial support, OGCIO maintains close coordination and collaboration with HKCERT and Hong Kong Police Force on information security related matters. To name a few, regular meetings are held to discuss and exchange information on latest information security issues. Large scale public seminars and campaigns such as the Hong Kong Clean PC Day are organized regularly to raise public awareness on information security. We also provide information security tips and guidelines on our websites for reference by the general public.




In these modern days, technologies are advancing in rocket speed. While advancements of information and communication technologies like mobile computing and cloud computing bring many benefits to business and also improve our personal lives, they also present new challenges in various aspects like security, interoperability and change management. In this regard, the computer emergency response services are expected to keep in good pace with the rapid technology advancements for the protection of our community. I have no doubt that HKCERT will continue to strive to protect the economic and social interests of Hong Kong by closely monitoring the cyber threat landscape, providing prompt advice on cyber security issues and enabling the community to swiftly respond to computer security incidents. Through the concerted efforts of HKCERT, industry stakeholders and the Government, I am sure that the Internet environment would continue to be reliable and secure for the conduct of e-business and delivery of e-Government services. In closing, I congratulate HKCERT once again on its successful setup of the new office.


Thank you.