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OGCIO

Provision of Helpdesk Services for iAM Smart to the Office of the Government Chief Information Officer

Items Details
Tender Reference:

GCIO45286702

Procuring Department: Office of the Government Chief Information Officer
Subject:

Provision of Helpdesk Services for iAM Smart to the Office of the Government Chief Information Officer

Description: The OGCIO is inviting tenders from all interested parties to provide Helpdesk Services for iAM Smart. The contract will cover a period of twenty-four (24) months.
Contact:

Office of the Government Chief Information Officer
Level 6, Cyberport 1,
100 Cyberport Road,
Hong Kong
Tel No: (852) 3855 6672
Fax No: (852) 2989 6073
Email: vfklee@ogcio.gov.hk

Closing Date/Time:

12:00 noon on 19 August 2022

In case Tropical Cyclone Warning Signal No. 8 or above is hoisted, or Black Rainstorm Warning Signal or “extreme conditions after super typhoons” announced by the Government is/are in force, for any duration between 9:00 a.m. and 12:00 noon on the tender closing date, the tender closing time will be postponed to 12:00 noon on the first working day after the Tropical Cyclone Warning Signal No. 8 is lowered, or the Black Rainstorm Warning Signal or the “extreme conditions after super typhoons” announced by the Government has/have ceased to be in force.

In case of blockage of the public access to the location of the specified tender box at any time between 9:00 a.m. and 12:00 noon on the tender closing date, the Government will announce extension of the tender closing time until further notice. Following removal of the blockage, the Government will announce extended tender closing time as soon as practicable. The above announcements will be made via press releases on the website of Information Services Department (https://www.info.gov.hk/gia/general/today.htm).

All time references are Hong Kong time.

Submission of Tenders

(i) Paper-based Tendering
Tenders in triplicate must be sealed and clearly marked with the tender reference and the subject of the tender on the outside of the envelope (but should not bear any indication which may relate the tender to the tenderer) addressed to Chairman, Tender Opening Committee, and deposited in the tender box as specified in the tender documents before the tender closing time.

(ii) Electronic Tendering
Transmission of the tender through the e-Tender Box shall be successfully completed in accordance with the requirements of the e-Tender Box (“ETB”) before the tender closing time. Information about e-tendering is available on the ETB website (https://pcms2.gld.gov.hk/iprod/#/home?lang-setting=en-US).

Late tenders or tenders not submitted in accordance with any one of the submission methods above will not be accepted.

Remarks:

  1. This tender is not covered by the Agreement on Government Procurement of the World Trade Organization.
  2. The Government of the Hong Kong Special Administrative Region does not bind itself to accept the lowest tender or any tender, and reserves the right to negotiate with any tenderer about the terms of the offer.
  3. Details of the award of this contract will be published on the Internet at the following address:
    https://pcms2.gld.gov.hk/iprod/#/scn00101?lang-setting=en-US
  4. The tender documents can be downloaded by clicking this link or obtained from the above address.
  5. The presentation materials for the Tender Briefing held on 4 August 2022 can be downloaded by clicking this link.