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In the 2009-10 Policy Address, the Chief Executive announced that convenient and suitable Internet learning opportunities should be provided for students in need through tripartite collaboration between the community, the business sector and the Government in order to mitigate the impact of the digital divide on the quality of learning.

In the 2010-11 Budget, the Financial Secretary proposed to facilitate Internet learning by students from low-income families through a two-pronged strategy. It includes granting a cash subsidy for Internet access charges to these families, and offering economical Internet services and complementary support to the students and their parents.

The Subsidy for Internet Access Charges (SIA) has been disbursed annually to eligible families since the 2010/11 school year. On the other hand, the Internet Learning Support Programme (ILSP), named “i Learn at home”, was implemented from 14 July 2011 until August 2018 to help eligible families acquire affordable computer equipment and Internet access services, and to provide students and their parents of these families with user and social support to enable their effective use of the SIA and opportunities to undertake Internet learning at home.

The Office of the Government Chief Information Officer engaged two non-profit-making organisations, namely The Boys’ and Girls’ Clubs Association of Hong Kong (BGCA) and WebOrganic, to implement the ILSP.

The ILSP was officially concluded on 31 August 2018. The service centres of the two non-profit-making organisations have ceased provision of services related to the ILSP. For contracts made under the ILSP that are still effective, the non-profit-making organisations and their Internet service providers will continue to provide the relevant services until contract expiry without being affected by the end of the ILSP. To support needy students to undertake Internet learning at home, the Student Finance Office of the Working Family and Student Financial Assistance Agency and the Social Welfare Department will continue to disburse the SIA to eligible families.

Moreover, the two non-profit-making organisations have accumulated experience in supporting Internet learning for students from low-income families after years of operation. From the 2018/19 school year onwards, they continue to provide the following services to students from low-income families:

  • BGCA launches the “Community Digital Competence Hub” to provide students from its low-income family members with thematic computer courses, information technology experiential activities and free computer and Internet access technical support (such as computer check-up and repair), as well as counselling service provided by registered social workers on the ‘Healthy Use of the Internet’.
  • WebOrganic launches the “Broadband Service Concession Scheme for Students from Low-income Families” and a discounted computer scheme for students to offer broadband Internet services and computer products at discounted prices for purchase by eligible families across the territory.

For information on eligibility, the latest offers and service details, please contact the two organisations directly:

BGCA WebOrganic
Hotline : 2520 5820 Hotline : 2922 9200
Email :

Email :
Website :

Details of Community Digital Competence Hub

Website :

Details of Broadband Service Concession Scheme for Students from Low-income Families

Details of the discounted computer scheme for students (Chinese only)

You are welcome to visit the ILSP portal for relevant information.