Judging Criteria

• All non-text contents, such as buttons, icons, photos, pictures, images, banners and maps that are presented to users have a text alternative that provides a meaningful description.

• If any audio on a page plays automatically for more than 3 seconds, either a function is available to pause or stop the audio, or control audio volume independently for that specific audio.

• All clickable objects such as buttons and links are large enough to be tapped.

• To help users understand what information is contained in the page and how information is organised, use clear and simple headings to describe a topic or purpose.

• Navigational mechanisms that are repeated on multiple pages within a set of pages occur in the corresponding relative order each time they are repeated, unless the user initiates a change.

• If the content needs to be read in a certain order to make it meaningful, ensure the mobile app is written/coded in a way which indicates this order.

• Provide backward navigational mechanisms to enable users go back to previous screen page.

• If there is a link, either the link text alone or the text preceding the link is clear and meaningful in order to help users navigate.

• Except for captions and images of text, provide text resize function/setting, or work well with device’s zoom feature without loss of content or functionality.

• Ensure all contents and functionalities are accessible by commonly used screen readers.

• Provide an accessibility statement with contact point for mobile app users to contact the mobile app owners when they encounter accessibility problems.

• The visual presentation of text and images of text has a contrast ratio of at least 4.5:1. Logo or brand name is exempted.

Provide sufficient time for users to read the content and operate a function
(Corresponding success criterion in WCAG 2.0 – 2.2.1 [Level A])

• If there is a time-limited function, sufficient time shall be allowed for users to interact with the application through the following -
  1. time limit can be turned off; or
  2. time limit can be extended by a simple action

• Transcript, captions or sign language are provided for 30% of pre-recorded videos and audio content published in the most recent 2 years, except when the media is a media alternative for text and is clearly labelled as such.

• Ensure more than one means for notification that can be received by persons with different types of disabilities, such as visual and hearing impairments.

• All components such as labels, buttons and text fields shall have a meaningful text description so that it can be read by screen readers.

Provide error prevention for transactions
(Corresponding success criterion in WCAG 2.0 – 3.3.4 [Level AA])

• For transaction involved legal or financial commitments, error prevention mechanism shall be included through at least one of the following –
  1. Reversible: submissions are reversible.
  2. Checked: input data are checked for errors and users are allowed to correct them.
  3. Confirmed: a mechanism is available for reviewing, confirming, and correcting information before finalising the submission.

• If there is a popover, a close button shall be included.