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Judging Criteria

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Judging Criteria (Mobile Application Stream)

Silver Award

Silver accreditation logo will be granted if the selected screen pages of an Entrant's mobile application fulfil M01 to M10 judging criteria as follows -

M01. Provide meaningful text alternative for non-text contents
(Corresponding success criterion in WCAG 2.0 – 1.1.1 [Level A])
  • All non-text contents, such as buttons, icons, photos, pictures, images, banners and maps that are presented to users have a text alternative that provides a meaningful description.
M02. Easy to turn off background sound or set as user-initiated only
(Corresponding success criterion in WCAG 2.0 – 1.4.2 [Level A])
  • If any audio on a page plays automatically for more than 3 seconds, either a function is available to pause or stop the audio, or control audio volume independently for that specific audio.
M03. Allow to perform all operations through a keyboard interface
  • All clickable objects such as buttons and links are large enough to be tapped.
M04. Provide clear and simple headings
(Corresponding success criterion in WCAG 2.0 – 2.4.6 [Level AA])
  • To help users understand what information is contained in the page and how information is organised, use clear and simple headings to describe a topic or purpose.
M05. Provide consistent and simple user interface structure
(Corresponding success criterion in WCAG 2.0 – 3.2.3 [Level AA])
  • Navigational mechanisms that are repeated on multiple pages within a set of pages occur in the corresponding relative order each time they are repeated, unless the user initiates a change.
M06. Provide meaningful content sequence
(Corresponding success criterion in WCAG 2.0 – 1.3.2 [Level A])
  • If the content needs to be read in a certain order to make it meaningful, ensure the mobile app is written/coded in a way which indicates this order.
M07. Provide navigation for going backward
  • Provide backward navigational mechanisms to enable users go back to previous screen page.
M08. Provide clear and informative links
(Corresponding success criterion in WCAG 2.0 – 2.4.4 [Level A])
  • If there is a link, either the link text alone or the text preceding the link is clear and meaningful in order to help users navigate.
M09. Text resize function or text can be zoomed without loss of content
(Corresponding success criterion in WCAG 2.0 – 1.4.4 [Level AA])
  • Except for captions and images of text, provide text resize function/setting, or work well with device’s zoom feature without loss of content or functionality.
M10. Compatible with screen readers
  • Ensure all contents and functionalities are accessible by commonly used screen readers.

Gold Award

Gold accreditation logo will be granted if the selected screens of an Entrant's mobile application fulfils M01 to M10 judging criteria of Silver Award AND M11 to M18 judging criteria as follows –

M11. Provide contact points or email feedback as well as an accessibility statement
  • Provide an accessibility statement with contact point for mobile app users to contact the mobile app owners when they encounter accessibility problems.
M12. Provide sufficient colour contrast
(Corresponding success criterion in WCAG 2.0 – 1.4.3 [Level AA])
  • The visual presentation of text and images of text has a contrast ratio of at least 4.5:1. Logo or brand name is exempted.

Provide sufficient time for users to read the content and operate a function
(Corresponding success criterion in WCAG 2.0 – 2.2.1 [Level A])

  • If there is a time-limited function, sufficient time shall be allowed for users to interact with the application through the following -
    1. time limit can be turned off; or
    2. time limit can be extended by a simple action
M14. Provide transcript, captions or sign language for 30% of pre-recorded videos published in the recent 2 years
(Relevant success criterion in WCAG 2.0 –1.2.1, 1.2.2 [Level A] and 1.2.6 [Level AAA])
  • Transcript, captions or sign language are provided for 30% of pre-recorded videos and audio content published in the most recent 2 years, except when the media is a media alternative for text and is clearly labelled as such.
M15. Provide alternative means for notification
  • Ensure more than one means for notification that can be received by persons with different types of disabilities, such as visual and hearing impairments.
M16. Provide input assistance such as proper labels or instructions for user input
(Corresponding success criterion in WCAG 2.0 – 3.3.1 and 3.3.2 [Level A])
  • All components such as labels, buttons and text fields shall have a meaningful text description so that it can be read by screen readers.

Provide error prevention for transactions
(Corresponding success criterion in WCAG 2.0 – 3.3.4 [Level AA])

  • For transaction involved legal or financial commitments, error prevention mechanism shall be included through at least one of the following –
    1. Reversible: submissions are reversible.
    2. Checked: input data are checked for errors and users are allowed to correct them.
    3. Confirmed: a mechanism is available for reviewing, confirming, and correcting information before finalising the submission.
M18. Provide means to close popovers
(Corresponding success criterion in WCAG 2.0 – 2.1.2 [Level A])
  • If there is a popover, a close button shall be included.