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8.12 WCAG 2.1 Success Criterion 2.1.4 − Character Key Shortcuts

For keyboard shortcuts using letter, punctuation, number or symbol character, at least one of the following is true:

  • Turn off: User can turn off the shortcut;
  • Remap: User can remap the shortcut to include one or more non-printable keyboard characters (e.g. Ctrl, Alt); or
  • Active only on focus: The shortcut is active only on focus.

Before Rectification

A webpage sample to illustrate a speech input user reads J U D Y C H E to input text into an input field.

The character “e” is used as a shortcut key for archiving the email. When a speech input user reads “e” as one of the input texts, the archive function is automatically initiated.

After Rectification

A webpage sample with a function to disable the shortcut key feature.

A function is added for users to turn off the shortcut key feature. The speech-input user is now able to input the text without invoking the shortcut key function.

WCAG 2.1 Reference:

https://www.w3.org/WAI/WCAG21/Understanding/character-key-shortcuts