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OGCIO

Contact Us

Enquiry

You may make an enquiry to -

For effective and timely delivery of mails, all senders are required to ensure that their posted mail item affixed with sufficient postage. Mail items bearing insufficient postage will not be received by us and will be handled by the Hongkong Post in accordance with the Post Office Ordinance.  

(Note: For calculating the postage, please refer to the Post Office’s webpage on “Postage Calculator” http://www.hongkongpost.hk/en/postage_calculator/)



Complaint

You may lodge a complaint through the following channels - 

Subject Matter Complaint Channel
GovHK Office of the Government Chief Information Officer
Address : 15/F, Wanchai Tower, 12 Harbour Road, Wan Chai, Hong Kong
Tel : (852) 1835 500 (handled by 1823)
E-mail : enquiry@1835500.gov.hk (handled by 1823)
Website : https://www.gov.hk
 
GovWiFi Office of the Government Chief Information Officer
Address : Room 1903, 19/F, Wu Chung House, 213 Queen's Road East, Wan Chai, Hong Kong
Tel : (852) 186 111
Fax : (852) 2652 6111
E-mail : enquiry@help.wifi.gov.hk
Website : https://www.gov.hk/wifi
 
Recognition of Certification Authorities and Certificates under the Electronic Transactions Ordinance (Cap. 553)
 
Certification Authority Recognition Office, Office of the Government Chief Information Officer
Address : 15-16/F, Wanchai Tower, 12 Harbour Road, Wan Chai, Hong Kong
Fax : (852) 2845 5516
E-mail : caro@ogcio.gov.hk
Website : https://www.ogcio.gov.hk/en/our_work/regulation/eto/

Other Information Technology Matters Office of the Government Chief Information Officer
Address : 15/F, Wanchai Tower, 12 Harbour Road, Wan Chai, Hong Kong
Tel : (852) 2582 4520
Fax : (852) 2802 4549
E-mail : enquiry@ogcio.gov.hk
Website : https://www.ogcio.gov.hk
 
Remark Should you send us an encrypted message, please download our e-Cert (Encipherment) certificate from the Hongkong Post. For detailed information on the use of e-cert, please browse the e-Cert user guide of the Hongkong Post.