Contact Us
You may make an enquiry or lodge a complaint through the following channels -
| Subject Matter | Channel |
|---|---|
| “iAM Smart” | Office of the Government Chief Information Officer Address : 19/F, Wu Chung House, 213 Queen's Road East, Wan Chai, Hong Kong Tel : (852) 182 123 E-mail : enquiry@iamsmart.gov.hk Live Chat : https://www.iamsmart.gov.hk/en/contact.html Website : https://www.iamsmart.gov.hk |
| GovHK | Office of the Government Chief Information Officer Address : Level 6, Cyberport 1, 100 Cyberport Road, Hong Kong Tel : (852) 1835 500 (handled by 1823) E-mail : enquiry@1835500.gov.hk (handled by 1823) Website : https://www.gov.hk |
| Hong Kong Government Wi-Fi Service | Office of the Government Chief Information Officer Address : 19/F, Wu Chung House, 213 Queen's Road East, Wan Chai, Hong Kong E-mail : enquiry@help.wifi.gov.hk |
| Recognition of Certification Authorities and Certificates under the Electronic Transactions Ordinance (Cap. 553) |
Certification Authority Recognition Office, Office of the Government Chief Information Officer Address : Room 3823, 38/F, Revenue Tower, 5 Gloucester Road, Wan Chai, Hong Kong Fax : (852) 2802 4549 E-mail : caro@ogcio.gov.hk Website : https://www.ogcio.gov.hk/en/our_work/regulation/eto/ |
| Other Information Technology and General Matters | Office of the Government Chief Information Officer Address : 12/F, Treasury Building, No. 3 Tonkin Street West, Cheung Sha Wan, Kowloon Tel : (852) 3847 7439 Fax : (852) 2802 4549 E-mail : enquiry@ogcio.gov.hk Website : https://www.ogcio.gov.hk |
| Remarks | For effective and timely delivery of mails, all senders are required to ensure that their posted mail item affixed with sufficient postage. Mail items bearing insufficient postage will not be received by us and will be handled by the Hongkong Post in accordance with the Post Office Ordinance. (Note: For calculating the postage, please refer to the Post Office’s webpage on “Postage Calculator” http://www.hongkongpost.hk/en/postage_calculator/) Should you send us an encrypted message, please download our e-Cert (Encipherment) certificate from the Hongkong Post. For detailed information on the use of e-cert, please browse the e-Cert user guide of the Hongkong Post. |
