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OGCIO

Contact Us

You may make an enquiry or lodge a complaint through the following channels - 

Subject Matter Channel
GovHK Office of the Government Chief Information Officer
Address : 15/F, Wanchai Tower, 12 Harbour Road, Wan Chai, Hong Kong
Tel : (852) 1835 500 (handled by 1823)
E-mail : enquiry@1835500.gov.hk (handled by 1823)
Website : https://www.gov.hk
 
Hong Kong Government Wi-Fi Service Office of the Government Chief Information Officer
Address : Room 1903, 19/F, Wu Chung House, 213 Queen's Road East, Wan Chai, Hong Kong
E-mail : enquiry@help.wifi.gov.hk
 
Recognition of Certification Authorities and Certificates under the Electronic Transactions Ordinance (Cap. 553)
 
Certification Authority Recognition Office, Office of the Government Chief Information Officer
Address : 15-16/F, Wanchai Tower, 12 Harbour Road, Wan Chai, Hong Kong
Fax : (852) 2845 5516
E-mail : caro@ogcio.gov.hk
Website : https://www.ogcio.gov.hk/en/our_work/regulation/eto/

“StayHomeSafe” Mobile App and Wristband
 
Office of the Government Chief Information Officer
Tel : (852) 5394 3150
E-mail : shs@ogcio.gov.hk
WhatsApp Helpline : 9617 1823
SMS : 5394 3388 
Other Information Technology and General Matters Office of the Government Chief Information Officer
Address : 15/F, Wanchai Tower, 12 Harbour Road, Wan Chai, Hong Kong
Tel : (852) 2582 4520
Fax : (852) 2802 4549
E-mail : enquiry@ogcio.gov.hk
Website : https://www.ogcio.gov.hk
 
Remarks For effective and timely delivery of mails, all senders are required to ensure that their posted mail item affixed with sufficient postage. Mail items bearing insufficient postage will not be received by us and will be handled by the Hongkong Post in accordance with the Post Office Ordinance.

(Note: For calculating the postage, please refer to the Post Office’s webpage on “Postage Calculator” http://www.hongkongpost.hk/en/postage_calculator/)

Should you send us an encrypted message, please download our e-Cert (Encipherment) certificate from the Hongkong Post. For detailed information on the use of e-cert, please browse the e-Cert user guide of the Hongkong Post.