| IT Trainee (+) |
| IT Trainee (-) |
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Our IT Trainee Programme offers graduates with a passion for technology the perfect platform for a long-term career in IT services. Trainees will gain valuable knowledge, skills and experience through rotations and attachments across our key focus areas and business functions such as Mobility, Advanced Data Analytics, Cyber Security, Enterprise Architecture, Digital, Enterprise Applications, Cloud and Infrastructure. Trainees would also be a part of our journey in embracing modern approaches such as Agile, Scrum, and DevOps.
Trainees would also be provided with:
- Mentors from the company’s senior leadership.
- Consistent feedback on performance, behavioural and interpersonal skills.
Job Requirement
- Final year university students or recent university graduates with a passion to work on modern and innovative technologies.
- Demonstrate results and a genuine interest for a professional IT career.
- Experienced in managing project, event or committee (university/extra-curricular activities) that resulted in a change.
- A team player with good communication, problem solving skills and leadership potential.
- Analytical, innovative, proactive, self-motivated and adaptable.
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| Digital Solutions Developer (+) |
| Digital Solutions Developer (-) |
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Key Responsibilities
- Obtain and analyse user requirements and identify solutions of Mobile and Web portal application systems.
- Collect and translate business requirements into system functions / configuration requirements specification.
- Evaluate feasibility and resource requirements for system enhancement.
- Participate in the Mobile and Web Portal related design (including solution design and user experience design), programming, testing, end-user training and documentation.
- Provide system maintenance support for Mobile and Web Portal application systems.
- Coordinate and communicate effectively with contractors and vendors teams to ensure adequate understanding of business requirements, and follow up during and after the software development cycle to ensure applications developed are able to meet the business requirements.
Job Requirement
- A recognised University degree in Information Technology or a related discipline. Business Analyst certification from HKITPC would be an advantage.
- At least 2 years’ extensive experience in mobile apps development in native and hybrid apps approach. Hands-on experience with Objective-C/Swift and Java would be an advantage.
- Good understanding of web services and social APIs (e.g. XML, JSON, RESTful, OAuth, Facebook, Twitter, etc.).
- Familiar with agile development approach.
- Good documentation and report writing skills.
- High proficiency in English and Chinese.
- Self-initiative, creative and innovative with excellent analytical, problem solving, communication and interpersonal skills.
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| Cyber Security Specialist (+) |
| Cyber Security Specialist (-) |
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Key Responsibilities
- Create, lead and periodically update the cyber security organisational change and communication strategy to derive respective initiatives achieving the change and strategy.
- Recognise and assess change management impacts to people, process and technology across groups to derive suitable plan of action and recommend solutions.
- Initiate, plan and program manage cyber security initiatives across groups, both covering technology implementation as well as change programs.
- Manage business change readiness on an ongoing basis as cyber security risks and mitigation measures continue to evolve over time, derive action plans to minimize the risk and to match with the business needs.
- Collaborate and facilitate senior stakeholder engagement across region and including joint ventures where the company may not be a majority shareholder or not have operational control.
- Design, plan and manage delivery of in-depth security training for IT staff and frequent users of systems with sensitive data (e.g. HR data) and/or business critical functions (e.g. industrial control systems).
- Lead and coordinate cyber security programs and culture change efforts across all parts of the company including regions and joint ventures to ensure consistent maturity levels.
- Develop comprehensive measurement tools and matrices to gauge change communications programs’ effectiveness and improve short and long term planning, strategies and tactics.
Job Requirement
- A recognised University degree.
- Experience in organisational and large program change with good track record, ideally in a consulting or large enterprise context.
- Experience in end-to-end experience in change management, having successfully designed and delivered on change plans and then transitioned to Business As Usual (BAU).
- Experience in working on projects with diverse stakeholders and enterprise-level engagement.
- Proven experience in effectively communicating and partnering with C-level and Board executives.
- Well versed in practical application of relevant change management frameworks e.g. ADKAR.
- Relevant program management certifications e.g. PMP.
- Relevant cyber security experience is an added advantage, including relevant certifications e.g. CISM, CISA or CISSP.
- Current memberships with leading Organisational Change Management and Cyber Security groups and associations desirable.
- Excellent influencing, communication, relationship management, as well as leadership and change management skills are required.
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| Enterprise Architect (+) |
| Enterprise Architect (-) |
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Key Responsibilities
- Digitise and optimise existing paper-based and/or manual business processes across the organisation to help reduce costs and improve efficiency.
- Lead the investigation of existing business processes and architect how processes can be automated/ digitalised and also identified opportunities to consolidate, optimise and/or eliminate redundant activities.
- Develop automation of steps on the chosen cloud-based workflow platform in conjunction with supporting suppliers.
- Promote the use of online workflows, monitor the adoption of automation/ digitalisation, and educate users on the usage.
- Understand, monitor and administer the new cloud workflow platform and other systems as required.
Job Requirement
- A self-driven individual with strong technical and problem solving capabilities, yet possesses strengths in communication and stakeholder engagement would be an ideal candidate.
- A recognised university degree in Information Technology or equivalent. Business Analyst certification would be an advantage with at least 3 years’ IT experience.
- Strong demonstrated business analysis skills is a must.
- Experience in business process reengineering / streamlining / Business process automation / workflow automation an advantage.
- Experience in cloud solutions (any of IaaS, PaaS, SaaS), and/or API Management a clear advantage (preferably with experience in any of AgilePoint, SalesForce, K2, ServinceNow, Nintex, or similar).
- Experienced in project delivery methodology (preferably Agile/SCRUM).
- Self-initiated, strong teamwork, creative with good analytical, problem solving, communication and interpersonal skills.
- Good documentation / report writing / training skills Good spoken and written English. Good spoken Cantonese will be an advantage.
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| Infrastructure Architect (+) |
| Infrastructure Architect (-) |
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Key Responsibilities
- Technical planning, analysis, design, and implementation of infrastructure solution, including but not limited to the followings: server platform, client technology, networking and office computing.
- Be the 2nd/3rd level support of infrastructure and application system, including administration, patching, monitoring and troubleshooting.
- Suggest technical implementation plans and produce technical documentations.
- Propose system or work improvement to streamline services delivery in particular technology support for applications.
- Assist in latest technology adoption.
- Manage vendors for project deliverables and technical support activities.
- Liaise with internal and external stakeholders.
Job Requirement
- A recognised university degree in Computer Science, Information Technology, Management Information Systems or equivalent.
- IT experience for the post of IT Associate in IT infrastructure implementation, client rollout and support.
- Experience or knowledge in some of the below technologies:
- Microsoft Windows Server, System Centre, Hyper-V, IIS, HP Blade Server and Storage, SQL Database, Data Protection, Microsoft Azure Cloud Services.
- Microsoft Windows 7 & 10, Configuration Manager (SCCM), Office 365, Exchange, Skype for Business, SharePoint, Mobile Device Management.
- Next Generation Firewall, Load Balancer, VPN, Data Centre Network, Internet link, MPLS network, Monitoring System.
- Ability to do system automation through scripting and programming, e.g. PowerShell, SQL.
- Preferably ITIL and Microsoft Certification.
- Ability to plan, manage, analyse, design, propose and communicate technical solution for applications to meet business needs.
- Strong technical, analytical and problem solving skills.
- Good team player, self-motivated and able to work on own initiative.
- Fluent in Cantonese, written and spoken English. Putonghua will be an advantage.
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| Data Scientist (+) |
| Data Scientist (-) |
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Key Responsibilities
- Manage implementation of business intelligence/data analytics initiatives, associated enhancements and production system support with primary domain expertise on related analytics experience.
- Generate and propose data analytics use cases that improve our existing operations or provide new opportunities.
- Plan and manage the project delivery to ensure meeting the agreed timeline, budget and quality of deliverables.
- Engage and manage project stakeholders to ensure the project success with effective communication and project governance at all stages of the implementation.
- Conduct user requirement studies, system analysis and design, contract negotiation and management of vendors / contractors.
- Participate in system development, testing, training, system cutover / rollout, documentation, maintenance and support.
- Supervise and provide technical and professional guidance to team members to achieve the required quality, effectiveness, functionalities and timeliness of deliverables.
Job Requirement
- IT experience in developing and implementing data analytics initiatives (insights to operationalising).
- A recognised University degree in Information Technology, Management Information Systems or equivalent. Business Analyst and/or Project Management certification is an advantage.
- Strong project management skills in planning, stakeholder management, governance, issues and risk management.
- Demonstrated experience in managing vendors, handling escalations, and managing internal as well as external staffed projects is a must.
- Strong coordination, problem solving, business analytical, presentation and communication skills.
- Self-motivated, fast learner, able to work under pressure and commitment to meet project deadlines.
- Ability to analyse data, identify business relevant patterns, discover and present insights.
- Experience in database concepts (data lakes, data warehouses, data pipelines, SQL Server, Hadoop, NoSQL), ETL, data modelling concepts and approaches, and performance tuning.
- Experience in cloud data analytics platform technologies will be an advantage.
- Previous or existing hands-on experience in statistical analysis, data mining, programming or scripting experience (in any of Python, R, Scala etc.), including experience in using BI tools (Tableau, PowerBI, etc.) a strong advantage.
- Proactive, innovative and be flexible to work in a multi-cultural environment.
- Regional exposure in the Asia-Pacific region.
- Fluent in spoken and written English.
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| Project Manager (+) |
| Project Manager (-) |
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Key Responsibilities
- Lead, manage and coach a team to provide support to and drive the continuous improvement for utility retail, CRM applications and Smart Grid initiatives.
- Responsible for overall successful initiation, planning, design, execution, monitoring, controlling and closure of customer facing initiatives and projects to enhance operation efficiency and uplifting customer services.
- Serve as the primary liaison with key user representatives and owns the on time and within budget delivery for assigned projects at the required level of quality.
- Lead and manage internal resources and external vendors, evaluate work processes to improve the team’s effectiveness as well as the quality of services to business.
- In collaboration and consultation with Senior Manager, responsible for the planning, staffing, implementation, control and evaluation of assigned projects.
- Drive overall user satisfaction through effective coordination and communication of deliverables.
Job Requirement
- University degree or equivalent in Information Technology, Engineering or related discipline.
- Experience in a team leading or project management role.
- Possessing PMP certification and a Business Analyst certification from HKITPC will be an advantage.
- Strong people and project management skills, solution design with knowledge of architecture standards.
- Extensive experience in managing external vendors, delivering multi-projects in parallel, and management of software-related risk.
- Knowledge of Agile Software Development, Prototyping, Rapid Development approach, Microsoft Azure, API development.
- Technical and domain knowledge in utility retail, CRM and Smart Grid IT solutions with experience in digital transformation, quantitative and user behaviour analysis and possess passion for creating digital user experience is advantageous.
- Self-initiative, fast learning, creative and innovative with excellent analytical, problem solving, communication and interpersonal skills, as well as possessing good business understanding with intent to add value to the business.
- Good presentation / documentation / report writing skill.
- Good spoken and written English.
- Fluency in Putonghua would be an advantage.
- Good track records of meeting project schedules.
- Willing to accept short-term overseas assignments as and when required.
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