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10.5    Human Testing

The most thorough approach to ensure web accessibility is to test a website with persons with various disabilities to learn what areas are difficult for them to access. As this testing method requires more time and resources, it is best to first undertake the above four types of testing methods to rectify as many web accessibility issues as possible, and then use human testing at later stages of a project to uncover more subtle issues.

Some organisations supporting persons with disabilities can help by providing free or affordable human testing services. These organisations include Direction Association for the Handicapped, Hong Kong Blind Union, Hong Kong Sign Language Association, the Hong Kong Society for the Blind and Retina Hong Kong. Website owners may contact these organisations for assistance.